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| The more holidays you enjoy, the more benefits you'll enjoy |
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 The Riu Class program is an initiative intended to reward your loyalty.
Our card identifies you as a preferential guest and allows you to obtain multiple advantages. It represents the maximum expression of the Riu’s quality and service promise and certifies our commitment, fulfilling invariably the expectations generated by our brochures and publications. Furthermore, your member status guarantees you a permanent and direct communication line with the Riu Class Team, a group of qualified professionals, willing to satisfy your requirements, answer your questions and appreciate your suggestions. |
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Riu Class Classic
You can start enjoying the most exclusive advantages today!
Enrol in the Riu Class program and start enjoying exclusive benefits and discounts today. For that purpose, fill the application form in the "How to become a member" section.
You will receive your provisional Riu Class Classic Card when the process is complete.
Riu Class Gold
A golden opportunity to enjoy exceptional holidays
As thanks for your trust and loyalty, you’ll receive a Gold card if you stay a minimum of 6 times at our hotels within 5 consecutive years (3 times in the 2 preceding years).
Riu Class Diamond
The most exclusive treatment for our most special guests
We have reserved the Riu Class Diamond card for our most special guests.
The passport to the most exclusive world of services and benefits.
You’ll receive your Diamond card if you stay a minimum of 13 times at our hotels within 5 consecutive years (4 times in the two preceding years). |
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| Just present your Riu Class card at check-in and points will automatically be added to your account. |
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| How can I double or triple my points? |
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| Every time you stay at a Riu Hotel, we’ll reward your loyalty with the chance to obtain the Riu Class Gold or Riu Class Diamond card, which doubles (Gold) or triples (Diamond) your points. You can also double or triple your points by periodically visiting our selection of preferential hotels to accumulate even more benefits while getting to know new destinations. |
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| How many points can I earn? |
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| Each time you and your family visit Riu Hotels, you’ll receive a certain number of points per person per night, according to the category of the hotel you choose to stay in: |
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| HOTEL CATEGORY | CLASSIC | GOLD (x2) | DIAMOND (x3) | | | | | | | Hotel Riu *** | 10 | 20 | 30 | | Hotel Riu **** | 20 | 40 | 60 | | Hotel Riu Palace or ***** | 30 | 60 | 90 |
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Exclusive, extra, special and excellent
We periodically publish, exclusively for Riu Class members, a report of our hotels (see list...)where you can obtain Extra points by staying during specified periods.
We offer Riu Hotels, especially chosen, in all categories and in different destinations.
An excellent opportunity to increase points in your account. |
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| Services and advantages associated with your Riu Class card |
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| | Riu Class Classic | Riu Class Gold | Riu Class Diamond | | | | | | | Riu Class Team | * | * | * | | | | | | | Riu Class Service Guarantee | * | * | * | | | | | | | Points redeemed for extra expenditures in hotels | * | * | * | | | | | | | Discounts off partner services at destinations | * | * | * | | | | | | | Special offers and promotions | * | * | * | | | | | | | Riu Shop at destinations (points redeemed / 20% discount) (**) | * | * | * | | | | | | | Merchandising articles at www.riu-shop.de | | 10% discount | 10% discount/ For redeemed points | | | | | | | Welcome gift | | * | * | | | | | | | Points multiplier | | x2 | x3 | | | | | | | Room assignment (*) | | * | * | | | | | | | Dining room sitting and table assignment (*) | | * | * | | | | | | | Late check-out (*) | | Free | Free | | | | | | | Express check-in (*) | | | * | | | | | | | Room upgrade (*) | | | Free |
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(*) Services subject to availability at the time of visit.
(**) Consult the reception desk of your hotel. |
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The main objective of the Riu Class program is to guarantee your satisfaction.
Our service includes the Riu Class Service Guarantee by which the descriptions of all the hotels provided at www.riu.com, as well as in any of our publications, are a truthful presentation of facts. Nevertheless, if during your stay you observe any irregularity, we commit ourselves to correct it within 24 hours or propose a more satisfactory alternative depending on the case. |
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